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International patient

If you reside outside of Spain, when you arrive at our hospital, our International Services team will accompany you to assist you in anything that you may need.

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We aim to make your stay as pleasant as possible

Before your stay
Before your stay
Information in advance

After receiving your request, we contact you to complete the necessary information and inform you about the treatment options for your health problem. We assign you to one of our Case Managers who will advise you throughout the entire process until your arrival at our centre.

Case study and personalised treatment plan

Your medical case file is studied by our specialists, or by a multidisciplinary team if necessary. We prepare a detailed personalised treatment plan and estimated quote (in Spanish, English, French, Russian or Arabic).

Pre-travel arrangements

If you accept, we will start the procedures for your admission to the hospital. We help you to obtain a visa if you need one, with a letter addressed to the Spanish consulate in your country and always in accordance with current legislation. We also offer you advice on booking accommodation, airport transfers and other complementary services you may require. We start scheduling tests and visits, which will be assisted by an interpreter if necessary.

During your stay
During your stay
Personalised care at the Hospital

Upon your arrival at the hospital, you will be welcomed by your Patient Manager, who will accompany you throughout your treatment and oversee the comprehensive care plan, both medically and logistically. Our PMs speak Spanish, English, Arabic, Chinese, French, Polish and Russian. If necessary, we will provide an interpreting service to accompany you to scheduled consultations and tests.

Facilities to keep your child close

You can be with your child for the majority of the care process: during anaesthesia, before surgery and in the ICU (accessible 24/7). Our rooms are single rooms with a bed for a family member.

Reducing the impact of hospitalisation

Musical therapy, clowns, Child Life, volunteers, dog-assisted therapy, school for children, spiritual care, mobile library, WIFI internet connection, play areas...

After your stay
After your stay
Discharge preparation

We provide you with a copy of all exams and the medical report translated into English or Spanish. We advise you on the pharmacological treatments recommended by the medical team to help you find them in your country. We advise you on the pharmacological treatments prescribed by the medical team so that you can follow the treatment in your country and we help you with the purchase of suitable medical equipment. If required, we can organise your transfer to the airport by taxi or ambulance.

Remote care

Once in your home country, we offer support to answer any questions you may have. We can monitor the patient's progress together with your doctor in the country of origin to help your recovery. We organise, if you wish, video follow-up visits with your referring doctor and help you plan your return to our centre for follow-up visits.

Information in advance

After receiving your request, we contact you to complete the necessary information and inform you about the treatment options for your health problem. We assign you to one of our Case Managers who will advise you throughout the entire process until your arrival at our centre.

Case study and personalised treatment plan

Your medical case file is studied by our specialists, or by a multidisciplinary team if necessary. We prepare a detailed personalised treatment plan and estimated quote (in Spanish, English, French, Russian or Arabic).

Pre-travel arrangements

If you accept, we will start the procedures for your admission to the hospital. We help you to obtain a visa if you need one, with a letter addressed to the Spanish consulate in your country and always in accordance with current legislation. We also offer you advice on booking accommodation, airport transfers and other complementary services you may require. We start scheduling tests and visits, which will be assisted by an interpreter if necessary.

Personalised care at the Hospital

Upon your arrival at the hospital, you will be welcomed by your Patient Manager, who will accompany you throughout your treatment and oversee the comprehensive care plan, both medically and logistically. Our PMs speak Spanish, English, Arabic, Chinese, French, Polish and Russian. If necessary, we will provide an interpreting service to accompany you to scheduled consultations and tests.

Facilities to keep your child close

You can be with your child for the majority of the care process: during anaesthesia, before surgery and in the ICU (accessible 24/7). Our rooms are single rooms with a bed for a family member.

Reducing the impact of hospitalisation

Musical therapy, clowns, Child Life, volunteers, dog-assisted therapy, school for children, spiritual care, mobile library, WIFI internet connection, play areas...

Discharge preparation

We provide you with a copy of all exams and the medical report translated into English or Spanish. We advise you on the pharmacological treatments recommended by the medical team to help you find them in your country. We advise you on the pharmacological treatments prescribed by the medical team so that you can follow the treatment in your country and we help you with the purchase of suitable medical equipment. If required, we can organise your transfer to the airport by taxi or ambulance.

Remote care

Once in your home country, we offer support to answer any questions you may have. We can monitor the patient's progress together with your doctor in the country of origin to help your recovery. We organise, if you wish, video follow-up visits with your referring doctor and help you plan your return to our centre for follow-up visits.

We are here to help you

Experts in the health of children and pregnant women

Our success rates place us among the best in the world in high-complexity diseases in children and pregnant women.

At the forefront of pediatric care

We are a group of more than 600 professionals of all pediatric specialties trained at the world's best hospitals.

We apply the latest advances in research

We treat our patients with the latest scientific advances and develop new, more effective and less aggressive therapies.

Design and comfort to humanise care

Paediatric facilities, private rooms and accompaniment to reduce the impact of disease and treatment on children and their families.

Patient and family experiences

We asked for a second opinion from pediatric neurosurgeons, and we are delighted that our son has had his surgery here
Patricia, mother of little Luis Carlos, who had a craniosynostosis that has been operated on by the Neurosurgery Service
Douglas tripped over things before, I had to guide him, not anymore. He goes to the park, plays and there is no need to give him a hand
Katherine, mother of Douglas, patient with retinoblastoma
Thanks to immunotherapy, we can see how our child grows
Larissa, Ivan's mother, a patient with neuroblastoma from Belarus
There were difficult moments during the bone marrow transplantation, but medical crew helped us to get over it
Mother of Celeste, a leukemia patient from Venezuela
Myoclonus-dystonia used to limit all my activities, but now I can imagine a better future
Aina Padilla, Movement Disorders Unit patient

Frequently asked questions

Is it safe to receive treatment at the Hospital in the context of COVID-19?

Spain, like many other countries in the world, has experienced an emergency due to the COVID-19 infection. Fortunately, this disease has a slight effect on children, which has allowed us to maintain optimal conditions throughout the pandemic to ensure the usual activity, care and treatment of our patients and their families.

In order to receive the newly arrived international patients, the Hospital has adopted different measures to ensure that it is a safe and COVID free hospital.

Specific areas have been set up to isolate COVID-19 patients from other patients, with differentiated and well-signposted circuits to prevent infection.

Our specialists have adequate protective equipment, in accordance with the recommendations of the Spanish and European health authorities, and have been vaccinated.

Currently, international patients are being treated in our center as usual. These patients and their families follow the stipulated prevention measures like everyone else.

How should we prepare the trip to Barcelona on the existing coronavirus prevention measures?

Before and during hospital admission to the SJD Barcelona Children's Hospital, international patients should take into account the following guidelines.

Patients access to Barcelona today

  • Patients and accompanying family members are allowed to travel to Barcelona for medical treatment in our hospital without any problem and no need to quarantine
  • Our International Patients Department supports families to find a flight from their country, provide accommodation in our city and transfer from the airport to the hospital or their accommodation.

Preparation of the trip and arrival at the Hospital

  • To minimize the number of people in the Hospital, we recommend a maximum of two accompanying family members per patient may travel.
  • It is recommended to be vaccinated and perform a PCR test on the patient and accompanying family members before traveling to our country. In case of a positive result, it is recommended to postpone the trip.
  • Upon arrival in Barcelona: a medical consultation - preferably 48h before admission / surgical intervention - will be carried out to assess the patient's situation and a screening test (PCR and serological tests) for the patient and the accompanying family members to confirm that there is no active infection.

In case of detection of results compatible with the COVID-19, the appropriate measures will be taken for the protection and safety of the patient, accompanying family members, and health professionals.

What should I do to arrange a visit at SJD Barcelona Children's Hospital?

Before arranging a visit at SJD Barcelona Children's Hospital, our medical team must assess the case . To this aim, you must specify the patient's details on the form and the contact person. Our International Patients Department will contact you to request the current medical report and complementary tests (imaging, laboratory, etc.). You may also send us any audiovisual document (photo or video) that shows the patient's current condition. 

It is very important that the reports and test results be recent to allow our specialists to assess each case appropriately.

Following evaluation by our medical team, we will send you a detailed treatment proposal and an economic assessment.

How long will it take to respond to my request?

It may take 3 to 5 days to prepare a personalised treatment proposal. We do not send standard proposals. Our specialists study each case to prepare a detailed treatment proposal. If necessary, a multidisciplinary team assesses the patient's situation.

Who examines the case?

Your case will be examined by international experts in each medical or surgical specialty. Our specialists in different paediatric and obstetric disciplines provide multidisciplinary guidance of each patient's case.

We already have a diagnosis in our country. Is it necessary to repeat the tests in Spain?

At SJD Barcelona Children's Hospital, we try to minimise unnecessary tests and tests that may impact the patient's state of health. However, depending on the quality and resolution of the tests provided, our specialists may find it necessary to repeat tests with more precise and reliable technology.

Tests will only be performed under the instruction of medical professionals at SJD Barcelona Children's Hospital.

Which languages do the healthcare professionals speak and how will our consultations be managed?

The language of communication with the medical team may be Spanish or English. The Hospital may provide an official Russian, Chinese, Arabic, French or Polish interpreter who will accompany the family during hospital visits. Other languages will be considered depending on availability.

At the discretion of the healthcare professional, the Hospital may request the presence of an interpreter to ensure that the family understands the medical team's explanation of the patient's diagnosis and treatment.

Interpreting services are included in the medical care budget.

How and when is payment made for diagnosis and treatment? Must payment be made in advance?

While 100% of the medical care budget must be paid in advance, if, at the time of discharge, if 100% of the budget has not been used up, the remaining deposit will be returned to the payers. 

Likewise, if the medical treatment program changes during the treatment, due to patient's clinical situation, the deposit amount will need to reflect the changes accordingly. The budget will be reviewed and, if necessary, the family will be asked to increase their deposit before proceeding with further treatment. 

We recommend payment by bank transfer or credit/debit card. In accordance with current Spanish regulations, cash payment may not exceed 10,000 euros. It is not permitted to combine this form of payment with other methods of payment. 

Is hospitalisation required to make a diagnosis?

It is not necessary. At SJD Barcelona Children's Hospital, we try to minimise days of admission and promote outpatient treatment. This is to prevent infections in patients with a weakened immune system and empower patients to go through the process with their families.

What documentation is necessary to admit a patient?

On the patient's arrival it is necessary to present:

  • Original passport of patient.
  • Original passport of patient's father, mother or legal guardian.
  • Postal address in country of origin.
  • Contact details (telephone and email address).
With which insurance companies/mutual insurance companies does the hospital work?

SJD Barcelona Children's Hospital has agreements with various insurance companies.

Insurance companies may arrange all existing services with the hospital or only authorise specific ones. Carefully review the terms of your health insurance policy and check with your insurance company about your coverage to confirm that the care that you request (visit, treatment, emergencies, etc.) is covered by your insurer at SJD Barcelona Children's Hospital.

If you need to request more information, contact your insurance company or write to us.

We have come to stay for a few weeks. Hotel accommodation is going to be very expensive for us. Do we have any other options?

In Barcelona there is a wide range of hotels, apartments and hostels available. Our team can recommend you accommodation close to the Hospital and suited to your needs. You also have information on our website.

You should be aware that the cost and availability of accommodation may vary substantially depending on the season. The average cost of accommodation per month can vary between 900 and 1,800 euros (fees and deposits not included). 

We want to take advantage of our stay in Barcelona to get to know the city and do family activities, what options do you recommend?

SJD Barcelona Children's Hospital is located in Esplugues de Llobregat, a town next to the city of Barcelona, with a wide range of leisure, culture and restaurants and a public and private transport network that facilitates mobility around the city. You can visit the website of the Barcelona Tourist Office for recommendations at each time of the year.

We treat patients with highly complex disorders from all over the world



 

Why come to Barcelona?

The best specialists and outcomes

It's the capital of a region with one of the best healthcare systems in the world and some of the best success rates in complex procedures.

An advanced biomedical and technology hub

Catalonia is one of the leading European regions in biomedicine and contributes 3.15% of European scientific production.

Connected across the world

Its airport is connected to 193 cities in 5 continents. More than 20,000 patients from all over the world visit Barcelona each year.

The entire team will accompany you

International patient crew, SJD Barcelona Children's Hospital
International Patient crew, SJD Barcelona Children's Hospital.

International Services

Opening hours
From 8:00 am to 7:00 pm
Passeig de Sant Joan de Déu, 2, 08950 Esplugues de Llobregat, Barcelona
+34 93 600 97 83