Patient portal
SJD Barcelona Children's Hospital, with tax identification number (NIF) R5800645C, is legally a religious entity that enjoys its own legal/civil personality and is registered in the Spanish Ministry of Justice Registry of Religious Entities with the number 006839.
As a charitable/social religious institution, it is a non-profit entity included in Section 1 of the ninth additional provision of Law 49/2002, of 23 December, on the system of taxation of non-profit entities and of tax incentives for sponsorship.
Below we detail the regulations that govern the actions of the center in terms of the prevention of criminal risks and the rights of patients.
Compliance Channel
The Compliance Channel is a communication instrument set up by the Hospitaller Order of Saint John of God - Province of Spain within the framework of its Compliance Management System, to inform the institution of possible irregular or unlawful conduct within the institution, guaranteeing the confidentiality of the person making the complaint who so requests.
These reports of irregular or illegal behaviour will refer to possible infractions or violations of the Code of Ethics or Code of Conduct, the organisation's internal rules and/or legal regulations. The compliance channel is managed by the external firm Maio Legal, which is responsible for processing the personal data provided, together with the Hospitaller Order of Saint John of God - Province of Spain, for the purpose of managing the information provided and carrying out the relevant investigation of the facts reported.
You can access the Compliance Channel, where you will find a form for submitting a complaint, and all the information relating to the rules of use and operation of the channel.
Child protection
SJD Barcelona Children's Hospital is committed to create and maintain a caring and protective environment that fosters its core values, while at the same time preventing and speaking out against child abuse and mistreatment.
We strongly condemn all forms of child abuse, both inside and outside our organisation, and we always respond within our sphere of influence to all cases of abuse according to their nature, whether proven, suspected or attempted.
Our efforts ensure that mechanisms are in place to raise awareness, implement preventive assistance, encourage the value of reporting and respond carefully. These mechanisms range from human resource development measures, such as training and counselling, to suspension, dismissal and legal action. You can see what measures we do take in our Child Protection Policy (in Spanish).
Respect for patient rights
Approved by the United Nations in 1948.
Approved by the European Parliament in 1986.
Approved by the Committee of Ministers of the Council of Europe on 19 November 1996 and ratified by the Spanish General Courts on 5 October 1999 (Spanish Official State Gazette [BOE] 20 October 1999 — no. 251).
Approved in July 2001. The content affects all healthcare levels and takes into account health and disease prevention and the healing and recovery process, regardless of the public or private nature of the system.
On rights with respect to information concerning patient health and autonomy, and clinical documentation. Official Gazette of the Regional Government of Catalonia (DOGC) no. 3303 — 11/01/2001.
Fundamentally regulating patient autonomy as well as rights and obligations with respect to information and clinical documentation.
On the effective equality of women and men. Respect for these regulations must redefine relationships between men and women, based on respect and fairness, and also contribute to improving society and rendering it more democratic, just and cohesive.