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Locations and phones

Call center 93 253 21 00

Monday to Sunday, from 8 am to 8:30 pm

Scheduling or change of appointment +34 93 253 21 00

Monday to Friday, from 8 am to 7 pm

Private Care - International Patients +34 93 600 97 83

Monday to Friday, from 8 am to 7 pm

SJD Barcelona Children's Hospital

Passeig Sant Joan de Déu, 2, 08950 Esplugues de Llobregat

How to arrive

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Online second medical opinion

Profesional médico en la consulta

For families wishing to confirm a diagnosis or treatment proposal without travelling.

SJD Barcelona Children’s Hospital offers a private online medical consultation service to facilitate contact from home between the family and our first-class medical team. Leading international specialists in paediatrics and pregnancy from our hospital analyse the patient's medical history and all the tests and information provided in order to assess the case, issue a reasoned opinion, and propose treatment options.

What we offer in our online second opinion

Leading specialists

More than 600 leading professionals in all paediatric specialities and trained in the best hospitals to answer your questions.

Advanced therapies

We treat our patients using the latest scientific advances and we develop new, more effective and less aggressive therapies.

Peace of mind and trust

It has never been easier to confirm a diagnosis and make sure your treatment plan is the right one for you.

Without leaving home

A flexible and inexpensive way to receive a medical consultation without having to travel, thereby saving time and money.

What is included in online second opinion

Review of medical reports and all the relevant clinical documentation (blood tests, imaging tests performed), which must be sent prior to the consultation.
Visit by video consultation to assess the case and its possible diagnosis, as well as to offer possible treatment alternatives.
Second opinion report prepared by one of our leading specialists, including a possible treatment for the patient's disease or condition.

The online second opinion does not include testing. When there is no previous diagnosis or treatment proposal, an online initial medical consultation with our specialists can be requested.

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Frequently asked questions about requesting a second opinion online

How can I request an online second medical opinion?

It is very simple, you just need to fill in the online form. It is important to send the patient's medical reports and the results of any relevant blood tests and imaging tests performed recently, in Spanish, Catalan or English, so that they can be reviewed by our specialists. 

If you do not have this documentation at the moment, fill in the form anyway and explain your case, and we will contact you.

What happens if my medical reports are not in English, Spanish or Catalan?

You will need to send the reports translated into Spanish, Catalan, or English, to speed up the medical team's evaluation process. If you currently do not have them in any of these languages, fill in the form anyway and explain your case, and we will contact you.

Is this service available for all specialties?

Yes, an online second opinion or initial medical consultation can be requested for all specialties, including pediatrics, obstetrics and gynaecology.

Can I choose the doctor I want to provide the online second opinion?

Yes, our medical team has more than 600 specialists at your service.

How soon after the request will I receive the online second opinion?

The online second opinion or initial medical consultation will be scheduled as of 48 hours after payment of the fee.

Who can request an online second opinion?

For minors, the parents or legal guardians can request an online medical consultation.

What technological resources do I need to take part in a video consultation?

It is enough to have a device (PC, tablet, smartphone) that allows Internet connection with camera and microphone enabled. For the video consultation, the Zoom program will be used, through a corporate license with a secure line.

Can I schedule a follow-up appointment with the same specialist who saw me in the online medical consultation?

Yes. If you wish, you can schedule a new follow-up consultation with the same specialist, either online or face-to-face.

How much does the online medical consultation cost?

The cost for the online appointment varies depending on whether it is an online initial medical consultation or an online second opinion. You can fill in the application form with your details so that we can assess your case and inform you of the price.

Does my health insurance cover the cost of the online second opinion?

Carefully check the conditions of your health insurance policy and check with your insurance company to confirm that the online medical consultation or online second opinion at the Hospital Sant Joan de Déu is covered by your health insurance.

If your insurance company does not have a collaboration agreement with our hospital but does cover the second opinion service, you can fill in the form indicating your case and we will contact your company directly to make the necessary arrangements and provide you with the service.