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Privacy policy



1.  Identification data of the website owner

Corporate name: SJD Barcelona Children's Hospital
Trade name: SJD Barcelona Children's Hospital
Registered office: Passeig Sant Joan de Déu, 2 - 08950 Esplugues de Llobregat
VAT number: R5800645C
Telephone: +34 93 253 21 00

Fax: +34 93 203 39 59

Domain name: 

Hereafter called "HSJD".

2. Right to information and consent of the user

If you provide your personal data, this information will be processed according to the provisions of the Organic Act on Protection of Personal Data (LOPD).

HSJD only processes the user’s personal data which are appropriate, pertinent and not excessive to achieve its purposes correctly, for the effects of what is set out in the principle of quality (Article 4, LOPD).

The owners of the data have at all times the right to access their respective files, and they may exercise the rights of access, rectification, cancellation and opposition in the terms provided in the data protection laws.

HSJD assures that it has taken all the appropriate security measures in its facilities, systems and files. Moreover, it assures the confidentiality of the personal data, although it will disclose and may surrender to the competent public authorities the personal data and any other information which may be in its possession or which may be accessible through its systems as may be requested in accordance with the applicable laws and regulations.

The user’s data will not be surrendered to third persons nor will they be used for any other purpose than that established in this note, unless it were to come to be otherwise provided by law.

The user is responsible for the truthfulness of the personal data which he provides, and for notifying any change in the data.

All the data requested through the website are compulsory since they are necessary for the provision of an optimum service to the user. In the event in which all the data are not provided, HSJD cannot assure that the information and services provided will be fully adapted to the user’s needs.

The user assures that the personal data provided to HSJD are truthful and he is responsible for notifying HSJD of any change in the data.

3. Information for patients regarding personal data protection

This hospital ascribes to the CODI TIPUS DE LA UNIÓ CATALANA D’HOSPITALS (Standard Code of the Catalan Union of Hospitals), under registration number CT107, and thus guarantees the security of your personal data. 

In accordance with Organic Law 15/1999 of 13 December, HSJD notifies you that your personal information will be included in the computerized archives of medical records and patients for which the hospital is responsible.  

The purpose of these archives is to manage patient information, their medical records, and administrative tasks relating to the provision of care, such as billing and service quality indicators. 

The recipients of the information are all HSJD departments and the public and private institutions that, because of their legal obligations or practical necessity, need to access the data in order to properly provide the medical and health care that is the ultimate purpose for using this information. 

HSJD informs you that it is part of the Història Clínica Compartida de Catalunya (Shared Medical Records of Catalonia). Information pertaining to patients who receive care in this hospital will be incorporated into the Shared Medical Records of Catalonia, in accordance with legal requirements and the instructions of the Department of Health of the Government of Catalonia, which is responsible for the archive. If you would like further information or would like to exercise your right to access, correct, oppose or cancel information, as recognized by data protection law, please contact the hospital’s Customer Service Unit. 

HSJD informs you that, unless you object, we may use your contact details to send you company information relating to our services, by post, email or SMS. 

4. User’s rights of access, rectification, opposition and cancellation

In all cases, HSJD assures the user of the exercise of his rights of access, rectification, cancellation, information and opposition under the terms provided in the laws in force. To this end, in compliance with what is provided in the LOPD, the user may exercise his rights by submitting an express request together with a copy of his identity document through the following channels:


Fax: +34 93 203 39 59

Postal mail: Passeig Sant Joan de Déu, 2. 08950 Esplugues de Llobregat (Barcelona Province, Spain).

5. Security

HSJD maintains security levels for the protection of its data in accordance with Article 9 of the LOPD and its Development Regulations, and it has established all the technical means within its reach to prevent the loss, misuse, alteration, unauthorised access or theft of the data that the user provides through the website, although the user is nevertheless informed that Internet security measures are not impregnable.

HSJD undertakes to comply with the duty of secrecy and confidentiality with respect to the user’s data in accordance with the applicable laws, and to process same securely.

6. Offensive or inappropriate conduct

In the event in which the user were to publish inappropriate or unacceptable contents on the website, or were to show any disruptive conduct, HSJD may use his e-mail address to notify him of his conduct or use his personal data to put an end to such conduct.

Moreover, in the event in which HSJD were to reasonably consider that a user breaches or may breach applicable Spanish laws, HSJD may use his personal information to inform the competent authorities.

7. Information on cookies

What is a cookie?

A cookie is a file that is stored on your computer when you visit specific websites. Among other things, a cookie allows a website to store and recover information on the browsing habits of a user or on his equipment and, depending on the information that the cookie contains and on the way the equipment is used, it can be used to recognise the user.

HSJD informs the user that the following cookies are used when browsing its website:

Cookie name: cookie-agreed
Cookie domain:
Expiration: Three months
Cookie use: Funcional

Cookie name: _atuvc
Cookie domain:
Expiration: Permanent
Cookie use: Funciona

Cookie name: _atuvs
Cookie domain:
Expiration: Permanent
Cookie use: Funcional

Cookie name: has_js
Cookie domain:
Expiration: Permanent
Cookie use: Funcional

Cookie name: lastTitle
Cookie domain:
Expiration: Permanent
Cookie use: Funcional

Cookie name: um
Cookie domain:
Expiration: Permanent
Cookie use: Funcional

As an extra guarantee of the information provided above, at any time the user may revoke the operation of this website’s cookies by adjusting his browser’s setting as explained at the links below:

8. IP addresses

The website’s servers may automatically detect the IP address and the domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered activity file of the server that allows the subsequent processing of data in order to obtain solely statistical measurements that permit determination of the number of page print-outs, the number of visits made to web services, the order of visits, the access point and any other legitimate activity.

In the event of questions or controversies of any type with respect to our personal data protection policy, users may contact us at our e-mail address:

9. Changes in the present data protection policy

HSJD reserves the right to change the present policy with the aim to adapt to future legislative or jurisprudential changes and to industry practices, in which event it will give users prior notice of the changes that are to be made.

Date of last update: 07/03/2017