Patient portal
SJD Barcelona Children's Hospital, with tax identification number (NIF) R5800645C, is legally a religious entity that enjoys its own legal/civil personality and is registered in the Spanish Ministry of Justice Registry of Religious Entities with the number 006839.
As a charitable/social religious institution, it is a non-profit entity included in Section 1 of the ninth additional provision of Law 49/2002, of 23 December, on the system of taxation of non-profit entities and of tax incentives for sponsorship.
Below we detail the regulations that govern the actions of the center in terms of the prevention of criminal risks and the rights of patients.
Compliance Channel
The Compliance Channel is a communication instrument set up by the Hospitaller Order of Saint John of God - Province of Spain within the framework of its Compliance Management System, to inform the institution of possible irregular or unlawful conduct within the institution, guaranteeing the confidentiality of the person making the complaint who so requests.
These reports of irregular or illegal behaviour will refer to possible infractions or violations of the Code of Ethics or Code of Conduct, the organisation's internal rules and/or legal regulations. The compliance channel is managed by the external firm Maio Legal, which is responsible for processing the personal data provided, together with the Hospitaller Order of Saint John of God - Province of Spain, for the purpose of managing the information provided and carrying out the relevant investigation of the facts reported.
You can access the Compliance Channel, where you will find a form for submitting a complaint, and all the information relating to the rules of use and operation of the channel.
Main internal regulations relating to the Compliance Channel
Conflict of interest and anti-fraud plan
The anti-fraud plan for the management of funds from the Recovery and Resilience Mechanism (RRM) has been created with the aim of ensuring the integrity and transparency of the SJD Barcelona Children's Hospital. It includes information on policies and procedures to prevent, detect and correct fraud in the management of these funds.
Child protection
SJD Barcelona Children's Hospital is committed to create and maintain a caring and protective environment that fosters its core values, while at the same time preventing and speaking out against child abuse and mistreatment.
We strongly condemn all forms of child abuse, both inside and outside our organisation, and we always respond within our sphere of influence to all cases of abuse according to their nature, whether proven, suspected or attempted.
Our efforts ensure that mechanisms are in place to raise awareness, implement preventive assistance, encourage the value of reporting and respond carefully. These mechanisms range from human resource development measures, such as training and counselling, to suspension, dismissal and legal action. You can see what measures we do take in our Child Protection Policy (in Spanish).
Other regulations
- The Universal Declaration of Human Rights: Approved by the United Nations in 1948.
- The European Charter for Children in Hospital: Approved by the European Parliament in 1986.
- Convention for the protection of Human Rights and Dignity of the Human Being with regard to the Application of Biology and Medicine: Approved by the Committee of Ministers of the Council of Europe on 19 November 1996 and ratified by the Spanish General Courts on 5 October 1999 (Spanish Official State Gazette [BOE] 20 October 1999 — no. 251).
- Charter of Rights and Responsibilities of Citizens in Relation to Health and Healthcare: Approved in July 2001. The content affects all healthcare levels and takes into account health and disease prevention and the healing and recovery process, regardless of the public or private nature of the system.
- Law 21/2000, of 29 December: On rights with respect to information concerning patient health and autonomy, and clinical documentation. Official Gazette of the Regional Government of Catalonia (DOGC) no. 3303 — 11/01/2001.
- Law 41/2002, of 14 November: Fundamentally regulating patient autonomy as well as rights and obligations with respect to information and clinical documentation.
- Law 17/2015, of 21 July: On the effective equality of women and men. Respect for these regulations must redefine relationships between men and women, based on respect and fairness, and also contribute to improving society and rendering it more democratic, just and cohesive.
The regulatory basis that affects the development of the organisation's activities and competences, and which implies the explicit implementation of security measures in information systems, is constituted by the following legislation:
- Law 16/2003, of 28 May: Law on the cohesion and quality of the National Health System.
- Royal Decree 1093/2010, of 3 September: Royal Decree approving the minimum set of data for clinical reports in the National Health System.
- Law 21/2000, of 29 December: Law of the Autonomous Community of Catalonia on the rights to information concerning health and patient autonomy and clinical documentation.
- Law 41/2002, of 14 November: Basic law regulating patient autonomy and the rights and obligations regarding clinical information and documentation.
- Royal Decree 183/2004, of 30 January: Royal Decree regulating the individual health card.
- Royal Decree 1718/2010, of 17 December: Royal Decree on medical prescriptions and dispensing orders.
- Law 15/1990, of 9 July: Law of the Autonomous Community of Catalonia on Health Planning.
- Decree 196/2010, of 14 December: Decree on the integrated public health system of Catalonia (SISCAT).
- Royal Decree 311/2022, of 3 May: Royal Decree which regulates the National Security Scheme.
- Organic Law 3/2018, of 5 December: Organic Law on the Protection of Personal Data and Guarantee of Digital Rights.
- Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016: Regulation of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR).
- Law 36/2015, of 28 September: Law on National Security.
- Law 6/2020, of 11 November: Law regulating certain aspects of electronic trust services.
- Law 34/2002, of 11 July: Law on information society services and electronic commerce.
- Royal Decree 1553/2005, of 23 December: Royal Decree which regulates the national identity document and its electronic signature certificates.
- Royal Legislative Decree 1/1996, of 12 April: Royal Legislative Decree approving the Revised Text of the Intellectual Property Law.
- Order SSI/81/2017, of 19 January: Order which publishes the Agreement of the Human Resources Commission of the National Health System, which approves the protocol by which basic guidelines are determined to ensure and protect the right to patient privacy by students and residents in Health Sciences.
- Regulation (EU) 2024/1689 of the European Parliament and of the Council, of 13 June 2024: Regulation of the European Parliament and of the Council laying down harmonised rules in the field of artificial intelligence.
- Law 14/2007, of 3 July: Law on Biomedical Research.