IMPORTANT: If the patient has a fever or any symptoms that are unusual and you have doubts about whether or not they can receive treatment, please call the Day Hospital on +34 93 253 21 14. If necessary, the visit will be rescheduled for the following weeks.
Family members should also notify the Hospital in the following cases:
- If the child has chickenpox or any undiagnosed skin rash, notify us and please avoid visiting the Day Hospital to avoid passing it on to other children.
- If the patient or the person who accompanies the child during their stay at the Day Hospital has a cold, we will provide a mask that you should put over your mouth and nose while you are in the hospital facilities.
- If your child is ill or has unexpected symptoms after returning home following discharge from the hospital, you should contact the hospital and we will instruct you what to do.
In order to receive treatment, it is essential to have an assigned day and time, which must be requested by the doctor and scheduled by the administrative staff. You must arrive at the appointment on time to not disrupt other children's treatment. Whenever possible, all the tests requested by the doctor will be scheduled together.
In some cases, before leaving home you will have apply Emla anaesthetic cream to your child. This will prevent the patient from feeling pain with the puncture.
When you arrive at the Day Hospital, check the test timetable sheet (port-a-cath). Then, you have to stay in the waiting room until the test you are waiting for is displayed on the screens. Once the test has been completed, the child can have breakfast. It is not necessary for you to stay in the waiting room; we will give you a pager to notify you if necessary.
Once the test has concluded, the doctor will decide if the treatment can be conducted. At the end of the medical visit, the doctor will order subsequent appointments or tests. Please, give these orders to the administrative staff so they can give you a day and time before you go home.
When you arrive, do not forget to pass the appointment paper or the health card through the scanner at the door of the Day Hospital. Wait in the room that has been indicated to you until the notice to start the treatment is displayed on the screen.
Hospital staff will tell you the safety measures for COVID-19 that must be taken before the surgical procedure.
If your son or daughter has a scheduled outpatient procedure, remember that they must always attend on an empty stomach so that they can be given anaesthesia or sedation. Fasting time will depend on the age of the child. We will call you the day before the procedure to instruct you on how to prepare the patient.
Report to reception as soon as you arrive at the area. You should wait for a nurse to come to the waiting room, who will tell you the time of admission, which may be subject to variations.
The child may be accompanied at all times.
IMPORTANT: No new food or drug should be given to the child on the day of the test or over the following days. If your child is sick (fever, cold, diarrhoea, etc.), call the Day Hospital on +34 93 253 21 14 to schedule a new date.
Oral tolerance tests on food and drugs are performed at the Day Hospital and consist of giving or administering a food or drug in a controlled manner in small doses to confirm a potential allergy or rule it out. They are performed at the Day Hospital, which is equipped to respond appropriately in case of reaction. Patients may be accompanied by a maximum of one person, due to COVID restriccions.
If this test has been scheduled for your child, we ask you to arrive on time; otherwise, it may not be possible to perform the test due to time constraints. Calculate that you might be at the Day Hospital for a maximum of 12 hours. Explain to your child that the test will not hurt and take into account the following:
- Depending on whether the test is done in the morning or in the afternoon, children should eat breakfast or eat beforehand, since reactions on an empty stomach carry an increased risk. If you have been given an appointment in the afternoon, you should bring a snack.
- Follow the instructions of the nursing staff. During the test they will tell you if your child can consume food or water.
- If the patient is an infant, bring one of their empty bottles and usual meal. The Day Hospital has microwaves for the exclusive use of hospitalised patients.
The child's hygiene is fundamental in these processes. Therefore, the following recommendations should be followed:
- Upon arrival at the unit with your child, always wash your hands or use the disinfectant hand gel.
- Patients should shower or bath in the morning or the night before the visit or treatment.
- Patients with virological symptoms should bring toys from home and avoid using those of the unit to prevent possible contagion.