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How we are keeping our patients safe during the coronavirus pandemic

Find out about the many hygiene and safety measures we have adopted during the pandemic at SJD Barcelona Children's Hospital

The implementation of effective protective, hygiene and safety measures has been a priority for SJD Barcelona Children's Hospital since the start of the COVID-19 pandemic. The cornerstones of these measures are the screening of patients and staff, the testing and monitoring of possible positive cases, and the application of safety measures in medical procedures and care. Safe spaces have also been created and the flow of visitors reduced and redistributed.  

As well as the general measures, changes have been established in many departments which involve continuous staff training and updating as well as 24/7 coordination of the teams Below, we list the elements which make our centre a safe hospital.

Telephone support at SJD Barcelona Children's Hospital.
An SJD Barcelona Children's Hospital nurse provides telephone follow-up for one of her patients.

Remote consultations

This measure allows patients to be seen whenever necessary, and face-to-face visits to be reserved for necessary cases. Online and telephone consultations have become part of the hospital's new care model and ensure that patients receive appropriate care on a case-by-case basis. As a result of the pandemic,  improvements have been made to the Patient Portal, which saw a considerable increase in activity during 2020 when families carried out all kinds of consultations and administrative procedures.

Telephone support 

Remote care has been used to guide families who have doubts about whether they should go to the emergency department. It is currently recommended that if the patient presents symptoms compatible with COVID-19 or has been diagnosed, they should not go to the hospital. In these cases, they should call 93 378 26 00 for changes or cancellations of visits. Attention through face-to-face and telematic visits has varied according to the phases of the pandemic and, above all, depending on the needs of each case, giving priority to the appropriate care of the patients who need it most.


PPE, updated protocols and constant training

The availability of material is checked daily to ensure all the necessary tools and personal protective equipment (PPE) are on hand. In order to ensure these are used correctly, staff are provided with training and updated protocols . However, training is not only given to healthcare professionals: cleaning, maintenance and other staff have received instructions on how to keep the centre safe. More than 1,300 people have been shown how to correctly apply health and safety measures in their work areas.

Vaccination of hospital professionals

SJD Barcelona Children's Hospital has vaccinated practically all the Hospital's staff and collaborators against COVID-19, such as volunteers and students, with priority being given to the teams in the COVID units, consultations and circuits, emergency and urgent medical transportation professionals and staff in services and units that care for high-risk patients (oncology, haematology and critical patients, among others).

Cleaning, disinfection and ventilation

Hygiene in the spaces

Thorough cleaning is carried out on a frequent basis. In the rooms, booths or places where COVID-19 positive or suspected patients have been, a double horizontal, vertical and ceiling cleaning is carried out using bactericidal products.

It is not covered by public health

Endpoint disinfection

When required (according to the patient's situation, their viral load, etc.), an endpoint disinfection may be carried out using chemical product nebulisation, in this case hydrogen peroxide.

It is not covered by public health

Asepsis using ultraviolet light

SJD Barcelona Children's Hospital also has an ultraviolet light asepsis system which can be used prophylactically or preventively in high-risk areas. This system is used, for example, in the Pediatric Intensive Care Unit.

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Installation of HEPA filters

In the COVID-19 areas, portable HEPA filters have been installed with 99% effectiveness, providing clean, safe air. The engineering and maintenance teams have adapted the Hospital's air conditioning and ventilation systems.

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Specific waste treatment

The suitable treatment of waste after attending to patients is important. The cleaning and maintenance teams work with approved biohazard bags and drums which are stored outside and disposed of in a controlled manner.

It is not covered by public health

Work safety

The Health and Safety Department works on the regular monitring of staff, in order to ensure the safety of workspaces and people.

It is not covered by public health

Information and research to fight the virus

SJD Barcelona Children's Hospital has strengthened its communication with patients and their families through digital tools, SMS, telephone calls, and other means so that they have information before they arrive and they feel safe if they visit. Research has been and is, currently, the main tool to fight the virus. To this end, the Kids Corona platform has been launched, the results of which are shared with the whole scientific community in order to advance the fight against coronavirus. The objective of the study is to obtain information about how the virus is transmitted in children, pregnant women, and babies, how it manifests in our patients, and how it behaves in different environments. 

We are still smiling behind the mask

As well as safety, our main objective is for SJD Barcelona Children's Hospital to keep providing warm clinical and human care for our patients and their families. With masks and social distancing it is not always easy, but we have held on to our essential values.
Esther Álvarez, Head of Admissions at SJD Barcelona Children's Hospital
Play activities, for example the hospital clowns and assisted therapy with dogs (now directed by the patient but without contact), have been adapted so that children continue to find a friendly and welcoming hospital. Safety is consistent with a good patient experience.
Esther Álvarez, Head of Admissions at SJD Barcelona Children's Hospital