In the event of an emergency, contact the emergency helplines 24 hours a day, 365 days a year.
It is the emergency telephone number all around Europe, to handle cases of medical emergency.
In Catalonia, the CatSalut Respon service allows you to perform administrative procedures and to resolve health problems and doubts.
The SJD Barcelona Children's Hospital offers a paediatric emergency service at two sites:
24 h Emergencies
All paediatric specialities
SJD Barcelona Children's Hospital
Passeig Sant Joan de Déu, 2. Esplugues de Llobregat
Timetable: 24 hours a day 365 days a year
Low-complexity conditions care
C. Numancia, 9-13. Barcelona
Timetable: from 08:00 to 22:00 (patients admitted until 21:00)
What you need to know before coming to our Paediatric Emergency Department
An emergency is any clinical situation that requires medical care within a relatively short space of time, whether to be treated or because the symptoms suggest a potentially serious illness. For this reason, children in these circumstances receive priority care.
Your cooperation and understanding is important so that we can provide the best care. Before coming to the Emergency Department, read the following guidelines.
So that we can better care for your children, we ask you to:
- Avoid brining a child with non-emergency problems to the Emergency Department.
- Non-emergency visits that could be taken care of in the community by the child's own doctor represent 60% of the care we provide. These visits delay care for children suffering from real emergencies.
- In the waiting room, please remember these rules:
- No more than two people may accompany each patient.
- Please wait quietly.
- No smoking.
- Do not bring children who are not ill.
What a paediatric emergency department is not:
- The Emergency Department is not a doctor's office. The care provided by the doctor is aimed at solving a specific acute problem and is not continuous care.
- Wherever possible, it is better for the child to be seen by his or her paediatrician, who can provide continuous care.
- The Emergency Department cannot bring forward scheduled appointments. An emergency situation can be resolved, but you cannot skip the waiting list that each hospital specialty keeps.
- If the patient is being monitored by another hospital specialist, it is advisable to contact him or her to resolve problems relating to that pathology rather than using the Emergency Department.
How does the Emergency Department work?
At the SJD Barcelona Children's Hospital's Emergency Department we prioritise care for patients using a standardised and validated triage method.
This system enables us to perform an initial assessment of each patient and classify them as one of five levels based on the priority they require, regardless of the order in which they arrive. The five levels are:
- Immediate care
- Urgent care
- Preferential care
- Non-preferential care
- Non-urgent care
Important: the time for care at each triage level may vary depending on the situation in the Emergency Department.