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Call center 93 253 21 00

Monday to Sunday, from 8 am to 8:30 pm

Scheduling or change of appointment +34 93 253 21 00

Monday to Friday, from 8 am to 7 pm

Private Care - International Patients +34 93 600 97 83

Monday to Friday, from 8 am to 7 pm

SJD Barcelona Children's Hospital

Passeig Sant Joan de Déu, 2, 08950 Esplugues de Llobregat

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Being able to request an online second opinion allows families living outside of Spain to confirm a diagnosis or treatment without having to travel – saving them time and money from the comfort of their own home.

At SJD Barcelona Children's Hospital, we offer an online medical consultancy service, designed to facilitate contact between families of international patients and our first-class medical team. Internationally recognised pediatrics and pregnancy specialists assess the patient’s medical history alongside any information or test results that are provided, with the aim of evaluating the case, giving an informed opinion, and proposing different treatment options.

What is an online second opinion at SJD Barcelona Children's Hospital?

Below you will find the three key stages of the consultation we offer. You can also find an International Patients FAQ where we answer our most frequently asked questions.

Keep in mind that an online second opinion does not include any tests. When there is no diagnosis or previous treatment proposal, you can request an initial medical consultation with our specialists.

‘After requesting an online second medical opinion, we decided coming to Barcelona was the best option for my son's medulloblastoma’
"We asked for a second opinion from pediatric neurosurgeons, and we are delighted that our son has had his surgery here"
“We’ve stopped fearing for our son’s life thanks to the a heart surgery”

FAQs about requesting an online second opinion

How can I request an online second opinion?

It is very simple, just fill in the following online form. It is important to send us any medical reports, results from relevant tests and recent diagnostic images in Spanish, Catalan or English, so that they can be reviewed by our specialists.

If you do not have this documentation at this time, please still fill out the form and explain your case and we will be in touch with you.

What if my reports aren't in Spanish or English?

You need to send us the reports translated into either Spanish or English to speed up the staff review process. If you do not yet have the translated documents, please still fill out the form and explain your case and we will be in touch with you.

Is this service available for all specialisations?

Yes, it is possible to get a second opinion or an initial medical consultation online for all specialisations, whether with pediatrics, obstetrics or gynecology.

Can I choose which doctor to get an online second opinion from?

Yes, our medical team has more than 600 different specialists at your disposal.

How many days after making my request will I get my online second opinion?

A second opinion or initial medical consultation online will be scheduled within 48 hours of fee payment.

Who can request an online second opinion?

For underage patients, either the parents or legal guardians are able to request an online medical consultation.

What do I need to connect to the video call?

You only need a device with internet access (computer, tablet or smartphone) with the camera and microphone enabled. The video call will be done through the platform Zoom, using a corporate license to ensure a secure connection.

Can I book a follow-up appointment with the same specialist with whom I had the online medical consultation?

Yes, you can schedule a follow-up appointment with the same specialist, either online or in-person.

How much does the online medical consultation cost?

Fees for the video consultation vary depending on whether it is an initial online medical consultation or an online second opinion. Please fill in the request form with your details so we can assess your case and forward you the fee breakdown.

Does my insurance policy cover the cost of an online second opinion?

Please carefully read the terms and conditions of your insurance policy and consult your insurer about your coverage to ensure that an online medical consultation or online second opinion at SJD Barcelona Children's Hospital is covered by your policy.

Should your insurer NOT have a partner agreement with our hospital but it DOES cover the cost of the online second opinion, please fill in the form explaining your case and we will contact your insurer directly to carry out the necessary steps to provide you with your chosen service.